Support center

Pick the option that fits. Most requests are handled within a day by real people who play here too.

Average first response: under 24 hours

Account, technical or general help from the team.

Think a punishment was a mistake? Ask us to review it.

Cheating, harassment, scamming or griefing.

Found something broken? Help us fix it.

Got an idea to make the network better?

Questions about a purchase or the store.

Common questions

Most appeals are reviewed within 48 hours. You'll get a notification the moment a decision is made.